High School Diploma or Equivalent
+2 years of experience in sales or customer service
Fluent in English, with strong reading, writing, and speaking skills
Excellent organizational and multitasking capabilities
Ability to work both independently and collaboratively
Effective problem resolution skills for customer complaints
Demonstrate sound judgment in job performance
Prioritize tasks efficiently
Comfortable with prolonged periods of sitting and handling numerous calls
Proficient in computer usage and various software applications
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Working Conditions: Office environment with variable hours; may include weekends, holidays, and split days off.

Application Analyst IV

Pyramid Consulting

Charlotte, NC 28201

FT Call Center/Customer Service Rep [Work From Home]

Twelve31

Kannapolis, NC 28081

P & S Transportation

Mooresville, NC

First Horizon Bank

Charlotte, NC 28210

Bachelor's degree in data science/analytics, business administration, information technology, or a related field
Minimum 3 to 5 years of progressive experience in data governance, Quality Assurance program, metadata, data risk, data quality, or a related field
Strong understanding and extensive hands-on experience on data risks, data governance, quality assurance, metrics/reporting and stakeholder management is required
Strong knowledge of data tools, Microsoft suite (sharepoint, powerpoint, excel and word) and experience accessing data from multiple database types and platforms is required
Proven experience in developing and implementing data quality assurance program with significant banking experience preferred
Must be proactive, deadline oriented, analytical, and have a strong work ethic
Ability to work effectively with partners at all levels of the organization