Maintain accurate and up-to-date customer records
Courteously and accurately accept customer orders by phone, mail, and/or fax
Prepare written orders according to proper specifications
Verify customer orders for accuracy and create fabrication/shop orders
Verify the customer has an approved credit application and sufficient credit limit for the order
Customer service
Verify completed orders prior to shipping and escalate issues as needed
Notify customers of delays or issues and escalate conflicts when necessary
Primarily sedentary with occasional walking/standing
Process Return Goods Authorizations (RGAs) and complete required documentation
Frequent computer and phone use
Coordinate with Accounting on credit issues
Occasional reaching/stretching
Provide pricing information using system knowledge
Report customer concerns to the Sales Representative
Clear communication and vision required
Promptly input orders in the computer system following ISO 9001-2000 guidelines
"bricklaying" (calculation of pieces of plastic modular belting to construct final product) and appropriate pricing

Han-Dee Hugo's #235-Store Cashier-Clerk

Han-Dee Hugo's

Mooresville, NC 28117

Customer Service Representative

U Haul

Mooresville, NC 28117

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Charlotte, NC 28201

Kirkland's

Mooresville, NC 28115

Family Dollar

Mooresville, NC 28115

Ingersoll Rand

Mooresville, NC 28115

At least 2+ or more years of experience reading and interpreting blueprints, schematics, written and/or verbal instructions.
HS Diploma or GED Equivalent required
An onsite industrial manufacturing position, with exposure to noise, heat, and cold.
2+ or more years of experience utilizing measuring devices such as micrometers, gages, meters, calipers, and other measuring tools.
2+ years of assembly experience
3+ years of experience working in a manufacturing environment
Ability to lift a maximum of 40 lbs.
Ability to knee, bend, climb a ladder, and work in restricted spaces, walk and stand for long periods of time.