2+ years experience motivating and coaching a team to achieve sales goals (preferably as a store Leader or Trainer).
Passion for great customer service and a drive to exceed sales targets.
Strong sales, organization, self-motivation, communication and relationship management skills.
An ability to handle customer escalations and demonstrate professional maturity
Demonstrated ability to work within a team sales environment.
Strong technical acumen to learn necessary software and hardware; proficiency in Google Suites and/or Microsoft Office applications, as well as proficiency in operating tablets and POS systems.
Track record of thriving in a fast paced and changing environment, with an ability to adapt and grow.
While performing the duties of this job, the employee is frequently required to stand, walk, talk and hear.
The employee is frequently required to handle, or feel and reach with hands and arms.
The employee is occasionally required to sit; regularly climb or balance; and frequently stoop, kneel, crouch, or crawl.
The employee must regularly, frequently or occasionally lift and/or move up to 50 lbs with assistance.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Retail Customer Service Associate

FedEx Office

Boston, MA 02115

High school diploma or equivalent education
6+ months of specialized experience
Excellent verbal and written communication skills
Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position