Desktop Solutions Architect

VCU Health

Richmond, VA 23219

Onsite

Manual dexterity (eye/hand coordination), Perform shift work, Hear alarms/telephone/tape recorder, Reach above shoulder, Repetitive arm/hand movements, Finger Dexterity, Color Vision, Acuity – far, Acuity – near
Expert knowledge of Microsoft operating systems, networking software, and related items
Physical Demands: Lifting/ Carrying (0-50 lbs.), Lifting/ Carrying (50-100 lbs.), Push/ Pull (0-50 lbs.), Stoop, Kneel, Squat, Balance, Bending
Project planning and supervision
Expert knowledge of personal computer hardware, including all system unit components and peripherals
Top level technical expert in highly specialized systems programming
Emotional: Fast pace environment, Able to Handle Multiple Priorities, Frequent and Intense Customer Interactions, Able to Adapt to Frequent Change
Any Microsoft Certification related to Microsoft 365, Azure, Active Directory, Entra, or Window Desktops (e.g. Microsoft 365 Certified: Endpoint Administrator Associate, Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate, Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Administrator Expert)
Required to travel to off-site locations, occasionally in adverse weather conditions
Well versed in additional technologies: network, web, system security functions
Work Position: Sitting, Walking, Standing
12+ years of endpoint administrative and solutions experience in a large deployment (10,000+ devices). 10+ years of experience with on-prem and remote Windows-based device imaging and deployment. 7+ years of experience with advanced user support and solution development. 7+ years Active Directory experience
Strong knowledge of healthcare technology regulations like HIPAA and HITECH. Expert knowledge of SSO, MFA, Conditional Access, and related Identity Management technology
Strong organizational skills
EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
Demonstrated highest level of understanding of system architecture, both software and hardware components
Hazards: Depth perception, Exposure to potential electrical shock
Master's degree in computer science, Information Technology, Cyber Security, Information Systems or a related degree. Or relevant experience
Mental / Sensory: Strong Recall, Reasoning, Problem Solving, Hearing, Speak Clearly, Write Legibly, Reading, Logical Thinking
Strong knowledge of system performance and tuning techniques