Effectively balance multiple competing priorities.
Customer Service oriented.
Ability to travel up to 10% with the ability to travel throughout the United States and Canada to support job responsibilities.
High School Diploma or equivalent
Flexibility to work various shifts to accommodate training demands during off peak hours.
Minimum 1 years of industry experience in airline Cargo operations.
Additional experience demonstrating ability to resolve complex problems
Ability to create and delivery dynamic presentations, slide decks and training materials.
Foster and maintain positive working relationships with multiple stakeholders
Strong communications skills and ability to influence without authority to achieve a common goal.
Ability to work in a fast-paced, challenging and changing environment.
Ability to pass security clearance and possess a valid driver's license.

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Customer Service Representative- Start ASAP

TEKsystems

Chicago, IL 60629

$18/hr

OnsiteHealth InsurancePaid Time OffRetirement Benefit

Location: Chicago, IL (on-site NOT remote)
Shift: Mon-Fri 8:30AM-5:30PM
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required
If eligible, the benefits available for this temporary role may include the following
Enter and review all pertinent information in EMR system including authorizations and expiration dates
Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment
Critical Illness, Accident, and Hospital
Health Spending Account (HSA)
Review all required documentation to ensure accuracy
This is a Contract to Hire position based out of Chicago, IL
Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles
Medical, dental & vision
Document all call information according to standard operating procedures
Respond to calls and emails in a timely manner, in adherence to their goals
Transportation benefits
Short and long-term disability
Life Insurance (Voluntary Life & AD&D; for the employee and dependents)
Process orders, route calls to appropriate resource, and follow up on customer calls where necessary
Healthcare Customer Service Representative
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
The pay range for this position is $18.00 - $18.00/hr.