Bachelor's degree in related area (e.g. Computer Science) and / or equivalent experience / training.
Basic knowledge of project‑management principles, theories, and concepts plus experience with SDLC methodologies (Agile, Waterfall, hybrid).
Lead end‑to‑end implementations-including requirements gathering, testing, stakeholder engagement, deployment, stabilization, and post‑go‑live support-and design/automate digital workflows, task automations, and project dashboards to improve visibility and cross‑functional collaboration.
Expertise in selecting and applying appropriate project‑management methods, adapting them to changing business needs, and leveraging tracking tools/metrics (e.g., Jira, Smartsheet, Project) to monitor effort, cost, and progress on broad, complex initiatives.
Ability to assess organizational IT needs, design services/processes to meet them, and understand the impact of technology initiatives on the broader organization.
Proven capacity to anticipate obstacles, develop contingency plans, and maintain meticulous attention to detail while prioritizing tasks effectively.
Strong written communication, the skill to convey information clearly at all organizational levels, and a track record of establishing and maintaining effective stakeholder partnerships that ensure alignment, manage expectations, and enable shared decision‑making.
Demonstrated leadership of technology teams, persuasive argumentation, and effective problem‑solving skills.
Experience managing vendors, contracts, SOWs, and partner deliverables while leading a team of technology professionals.
Ability to integrate critical information across disciplines, understand how projects support broader business strategies, and identify process‑improvement opportunities in complex technical environments.

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