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Bilingual Inside Sales Representative (English/Spanish)

At&t

San Antonio, TX 78206

$20.16/hr

$1,500 bonus

Hybrid~ 27 minBilingual PreferredEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

Bilingual (English/Spanish)
Full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish
Report to this location
Hybrid-remote position reports to our 1010 N Saint Mary's St, San Antonio, Texas 78215 location
If selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly
This position offers a $1,500.00 sign on bonus paid out as follows: first $250 payment 30 days after hire date, second $500 payment 6 months after hire date and third $750 payment 1 year after hire date
Our Premier Service Consultants earn $20.16 hourly + commission if all sales goals are met
With our uncapped commission opportunities, surpassing those goals earns top representatives $62,280+ per year
Starting salary within this range may depend on geography, experience, expertise, and education/training
Handle customer interactions (calls, chats, emails) in a fast-paced environment
Identify upselling opportunities and close deals to reach your sales and commissions targets
Accurately resolve issues related to service, billing, payments, and collections
Explain bills and product features clearly
Troubleshoot basic problems and seek higher support if needed
Build customer confidence and loyalty by resolving issues
Support various customer inquiries, including technical issues
Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime
Paid training to set you up for success
Commissioned sales experience highly preferred
Medical/Dental/Vision coverage
401(k) plan
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone
Tuition reimbursement program
Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and an additional PTO is provided based on the bargaining group to which you are hired
Paid Parental Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection)
AT&T will provide the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.)
Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.)
You'll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.)
You will need to be available, accessible, and accountable to work during established work schedules and shifts
AT&T will provide equal employment opportunity (EEO) to all persons