Answer inbound calls
Interact with operations/store personnel to resolve issues
Analyze issues
Mental alertness and adaptability to office and field area work routines
Perform any other related duties as required or assigned
Instruct callers on solution or escalate to appropriate department
Assist as needed
Respond to various media forms
Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 0 to 6 months related experience and/or training, or equivalent combination of education and experience
Follow up on escalated issues
Provide direct customer support involving the use of the company's mobile app and website
On-site role
Report all issues in a timely manner
Provide escalated point of contact for field personnel or other departments
Recognize and reward peer performance
Follow up on accurate and timely ticket resolution
Maintain good working relationship with peers, management and other departments
Respond to email

Assembler - Hiring Now

Lockheed Martin

Camden, AR 71701

Must be able to use hand tools (i.e. torque wrench, drills and inspection tools).
Lift and maneuver components weighing up to 30‑50 lb while maintaining an acceptable attendance record per Lockheed Martin guidelines.
Ability to apply protective and decorative finishes in conformance with specified tolerances.
Operate depth‑mic, digital multimeter, profilometer, tensile‑test gauge, and automated measuring equipment to verify part dimensions.
This job will require lifting of up to 30-50 pounds.
Ability to properly read a variety of measuring devices including rulers, tape measures, and scales.
Document paint‑mixing, masking, and surface‑preparation data using SAP and Microsoft Office, ensuring compliance with applicable specifications.
This facility requires special access and therefore all candidates must be a US Citizen.
Ability to obtain paint mixing, masking, and surface preparation information from applicable documents and use decimals, fractions, and proportions.
MUST BE A U.S. CITIZEN - This position is located at a facility that requires special access.
Demonstrated background/Knowledge of and ability to operate spray painting equipment and use acceptable spray-painting techniques on conveyor lines, in paint booths, or in other designated painting areas to layout, mask and apply finishes in complex multiple colored patterns.
Prepare, mask, and spray copper‑coated finishes in the PrSM/ATACMs canister paint booth, adhering to strict aerospace tolerances.