3380 Technical Support Specialist jobs in New York

High school diploma or equivalent required
5+ years of experience in a manufacturing or production environment, preferably in precision or optical assembly
2+ years of experience supporting production execution, training others, or guiding work within a team environment
Strong understanding of assembly processes and production workflows
Ability to follow and reinforce standard work, procedures, and quality requirements
Strong attention to detail and commitment to product quality
Ability to prioritize work and support coordination across a team
Strong communication skills with the ability to work effectively with technicians, supervisors, and cross-functional teams
Ability to identify issues and escalate appropriately
Basic problem-solving skills in a production environment
Basic computer skills to support reporting and system use, including ERP systems (e.g., JD Edwards)
Ability to train and develop others in technical processes and standard work
Work is performed in a manufacturing and cleanroom environment with strict adherence to contamination control protocols
Regular use of personal protective equipment (PPE), including cleanroom garments
Frequent standing, walking, and working at assembly stations
Frequent handling of small, delicate components requiring precision and care
Frequent use of hands for tools, materials, and measurement equipment
Ability to lift and move materials as required