Exceptional written and verbal communication skills, capable of conveying complex ideas clearly and persuasively.
7+ years of experience in early, generative design research that informs long-term business strategy, ideally within the digital products and services industry.
Ability to travel internationally for in-context, in-person research (e.g., home, workplace, office) as needed.
Extensive experience in qualitative design research and creative research methodologies.
Working knowledge of quantitative and qualitative research methods, with deep expertise in ethnographic, semiotic, co-design, and design research methods.
Bachelor's degree in HCI, Design Research, or Social Sciences.
Strong design or visual skills for creating inspiring and novel presentations and storytelling.
Proven ability to translate and creatively activate insights through design principles, strategic frameworks, scenarios, design provocations, and immersive workshops.
A portfolio demonstrating how your research has informed strategic decision-making, with a focus on innovation initiatives.

Technical Account Manager

Software Guidance & Assistance, Inc. (SGA, Inc.)

Chicago, IL 60290

Program Manager - Dynamics 365

Persistent Systems

Chicago, IL 60290

Year Up United

Chicago, IL 60290

CLEAR

Chicago, IL 60666

Ability to stand/walk for extended periods of time
Availability to work a non-traditional schedule (i.e. weekends, holidays, early mornings, and/or evenings)
Ability to follow policies and procedures set forth by CLEAR, airport, state and federal regulations
SF-85 background check (may include additional criminal screening, credit checks, and verification of identity and citizenship or immigration status) as required by federal security screening standards
1-2 years of leadership experience in a customer-facing operation (i.e. retail, restaurants, hospitality, rental cars)
Completion of all required airport and government security screening processes, including SIDA badge eligibility