Proficiency in English required, additional languages beneficial
Proficiency with Microsoft Office and service management software
Ability to read and interpret technical documentation, electrical schematics, and system diagrams
Physical ability to lift up to 50 lbs. and work in laboratory environments
Demonstrated success achieving customer satisfaction goals
Ability to travel up to 75% within assigned territory
Excellent customer service and communication skills
Bachelor's degree in Electronics, Engineering, Physics, Chemistry, or related technical field OR equivalent combination of education and technical experience
Strong electronics and mechanical troubleshooting skills with the ability to diagnose issues to the component level
Strong organizational and time management capabilities
Experience diagnosing and repairing ultra-high vacuum systems and high voltage equipment
Strong analytical and problem-solving skills
Valid driver's license required
3+ years of hands-on technical experience installing, troubleshooting, repairing, and calibrating complex analytical instrumentation such as SEM, TEM, FIB, Ion Beam
Ability to effectively train customers on equipment operation and maintenance

SmartExplore AI is experimental.

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Santa Clara, CA 95053

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Technical Field Specialist

Cognizant

San Jose, CA 95123

$25-$28/hr

OnsiteHealth InsurancePaid Time OffRetirement Benefit

Ability to meet deadlines and schedules and be accountable
Comfort with a fast paced environment
Have no criminal record
Strong organizational skills and superior attention to detail
The hourly rate for this position is $25 - $28 per hour, dependent on experience and other qualifications of the successful candidate.
International drivers have 90 days after enrollment date to obtain a US license
No driver's license suspensions in the past five (5) years
Ability to represent the company in a professional manner
Some US-based travel may be required
Valid US driver's license (no temporary permits)
Ability to document testing results in a detailed and organized manner
No hit and run convictions
BA/BS degree, or min. 2-3 years of relevant testing / support experience is required.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
No DUI convictions in the past five (5) years
Strong teamwork skills
Must have 1+ years of QA testing or technical support experience of Mobile Apps
Ability to pass driver history restrictions
Aptitude for learning new technologies
Familiarity with Mobile & web technologies + organizational tools like Google Spreadsheets /Excel
Ability to work on feet for several hours and in indoor/outdoor environments during all types of weather
Strong verbal and written English communication skills with the ability to communicate cross functionally with local and global teams/stakeholders
Please note: Candidate must be physically active - have experience and interest in hiking, biking and running with ability to do so for extended periods of times (additional physical activities a plus
Strong analytical and problem-solving skills
Ability to create or refine processes and identify opportunities for improvement
Driver's license and ability to drive and use other forms of transportation to conduct pilots at various local venues including Client offices, stand alone stores, and shopping malls.
No more than two (2) moving violations or chargeable accidents within past four (4) years