High School Diploma or GED
1-2 years of previous experience
Experience with both surface mount and thru-hole soldering techniques
Complete understanding of phone components
Ability to operate test equipment and read basic schematics
Soldering and de-soldering skills preferred
Good manual dexterity and attention to details
Basic troubleshooting skills and experience with cell phone rework
Strong computer skills for accurate data entry of completed units
Excellent analytical skills
Ability to stand for an entire shift and lift up to 50 lbs
Flexibility to work irregular or extended hours, including nights, weekends, and potentially holidays as needed
The schedule for this role may vary and can include weekends and overtime as needed

Call Center Supervisor

Hershey Entertainment & Resorts Company

Hershey, PA 17033

Must be 18 years of age or older on the date of applying
Previous experience in a Call Center environment, hospitality, or guest services
Must be proficient in the use of Google Workspace applications
Must be able to successfully attend and complete all department training requirements
Must be comfortable with the use of electronic equipment and digital ticketing software
Must have the ability to remain alert and vigilant at all times
Must have the ability to safeguard confidential information
Physical requirements include sitting for periods up to five (5) hours at a time, walking, bending, climbing stairs, and lifting up to twenty (20) pounds without assistance
Must be able to work in a combination of indoor and outdoor weather conditions. Employees are subject to a variety of weather conditions, including but not limited to: extreme heat, sun exposure, cold, and inclement weather.
This job requires the visual ability to perform detailed work at close distances (computer screens, tickets, printed papers)
Basic CC Security
Child Labor Law