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Learning Management Systems (LMS) Coordinator

NCBFAA Educational Institute (NEI)

Silver Spring, MD 20910

~ 33 min Onsite

The LMS Coordinator is responsible for the successful implementation of NEI's education and professional development operations.
Coordinate enrolling applicants in NEI and GISTnet course offerings, including processing bulk enrollments, course invoicing, and payment acceptance.
Interact with company training representatives.
Set up final exams and proctor with individuals, including certifying successful completion in learning management system.
Assisting the setting up webinars, including any pre-webinar coordination with speakers and the Operations Director.
Handle inquiries via daily calls and emails, related to the above-mentioned responsibilities.
Assist with processing orders for NEI-related revenue, particularly courses and webinars.
Support LMS Specialists, as needed.
Customer Service: you must be willing to provide a stellar customer experience to our members and be an equally committed teammate with your colleagues;
Planning, Organization, and Attention to Detail: you should have strong administrative skills as a detail-oriented and organized team player on a day-to-day basis, as well as the ability to manage complex educational projects when necessary;
Software Skills: you need to be comfortable operating within our member database, accounting software, and learning management platform on a daily basis.
This position is full-time, non-exempt status, and is based in Silver Spring, MD, with the potential for growth and some work-from-home [to be agreed upon with your supervisor].

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