3988 Sterile Processing Educator jobs in Dallas,TX

High School Diploma or Equivalent, Required
1 year experience as a nursing assistant in a comparable healthcare facility Or
Graduate from a certified nursing assistant program Or
Certified Medical Assistant program Or
Nursing student who documents completion of the first semester of a Nursing Program Or
Documented military experience as a medic/corpsman Or
Foreign Nursing graduate not currently licensed to practice as a Registered Nurse in the U.S Or
EMT Certification/Paramedic License
Basic Life Support (BLS) Certification, Required

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Patient Relations Advisor

Parkland Health Hospital System

Dallas, TX 75235

Must have a Bachelors degree in health care, business or related field, or have it completed within 24 months of hire date.
Must have two (2) years of experience working in a Patient Relations/Advocacy, Quality, healthcare regulatory environment, healthcare (general), business, or a related profession.
Experience in complaint management, mediation, conflict negotiation, data management, interpersonal communication, and crisis intervention strongly preferred.
Certified Patient Experience Professional (CPXP) designation is preferred.
Must have knowledge and be able to support the hospitals mission, philosophy, values and vision.
Must have excellent interpersonal relationship skills including communication (oral and written).
Must have excellent customer service intuition and skills.
Must have keen analytical and problem-solving skills.
Must demonstrate ability to empathize and relate to individuals of diverse backgrounds.
Must be a diplomatic communicator with the ability to interact with staff and clients in an objective, non-judgmental manner.
Must be able to de-escalate emotionally charged situations, and also maintain own composure in emotionally charged and/or stressful situations.
Must be able to effectively represent clients and maintain confidentiality in all circumstances.
Must be capable of analyzing data in the development of resources and tools for departmental customers.
Must be able to meet deadlines in a fast-paced environment.
Must be able to work both independently and as a team member and/or leader.
Must be able to handle stressful situations in a professional and empathetic manner.
Must be able to demonstrate basic computer skills.