Professional IT certifications, Computer Science degree (or related field), or minimum 2 years of relevant technical support experience
Business phone systems such as RingCentral or similar platforms
Azure Active Directory (AAD/Entra ID) and Microsoft Intune
Basic understanding of AI-powered assistance tools such as Microsoft Copilot
Microsoft Teams audio-video conference and collaboration systems (Teams Rooms)
Apple macOS and iOS devices
Microsoft Azure certifications, ITIL Foundation or higher, CompTIA A+/Network+/Security+, Apple Certified Support Professional (ACSP), Cisco CCNA, or related certifications are preferred
Multi-function and production label printers
Windows device management using Microsoft Intune
Wireless and wired network connectivity, including basic troubleshooting, cabling, and switch port support
Office 365 suite including Teams, Outlook, Office Apps, SharePoint, and Forms
Microsoft Active Directory and other infrastructure monitoring and user management software

Email Customer Support Agent - FT - Work From Home

Sleep Center

Evansville, IN 47714

Leave Specialist - Work From Home

Sparrow

Evansville, IN 47714

Hire Standard Staffing

Fort Branch, IN

Comfortable using Zoom and other online communication tools.
No prior insurance experience is required — only a strong drive to succeed and a willingness to learn.
Must be a U.S. or Canadian citizen.