2+ years of experience in backend engineering, AI automation, or complex systems integration
Proven ability to build and maintain production-grade software with modular separation (e.g., distinct services for data parsing, logic processing, and reporting)
Strong command of at least two major languages (e.g., Python, JavaScript, Go, or Java) and experience working with SQL databases
Practical experience building for live, non-mocked environments and handling multi-turn system interactions
Outstanding attention to detail and the ability to provide clear, high-density technical feedback on complex system behaviors
This is a 1099 contract opportunity on the Outlier.ai platform
You must be authorized to work in your country of residence

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8+ years of IT experience, including deep, hands-on experience with open-source telephony and messaging technologies.
Demonstrated success building core contact center capabilities, including IVR solutions and workforce management systems.
Strong telephony engineering background, with experience designing, deploying, and troubleshooting voice platforms and protocols such as SIP, RTP, PBX, and VoIP.
Proficiency in cloud-native architectures, microservices-based development, and API design.
Experience supporting real-time communications, speech recognition, and conversational AI solutions.
Working knowledge of CI/CD pipelines, automated testing frameworks, and DevOps best practices.
Excellent communication skills and a collaborative, team-oriented mindset.