Deep understanding of operating systems (e.g., Windows Server, Linux) and their administration.
Familiarity with IT Service Management (ITSM) principles and practices.
Expertise in server hardware, virtualization technologies (e.g., VMware, Hyper-V), and network infrastructure.
Knowledge of system security best practices and hardening techniques.
Minimum of 9 years years overall experience with 5 of those years specifically in systems administration, with a proven track record of managing and maintaining complex IT infrastructure.
Strong analytical and problem-solving skills to diagnose and resolve system-related issues.
Must have or obtain a DoD 8570.01-M IAT Level II certification within 6 months of hire.
High School with 9+ years (or commensurate experience)
Possess advanced knowledge of operating systems, server hardware, virtualization platforms, network infrastructure, and security best practices
Clearance Required: Top Secret
Experience with troubleshooting hardware and software issues.
Ability to identify root causes and implement effective solutions.
Experience in troubleshooting complex technical problems.
Proficiency in scripting and automation tools (e.g., PowerShell, Bash).

SmartExplore AI is experimental.

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Air Interdiction Agent

Customs and Border Protection

Miami, FL 33101

$85,270-$110,846/yr

Health InsurancePaid Time OffRetirement Benefit

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Remote Customer Service

Hire Standard Staffing

Miami, FL

$120,000/yr

RemoteHealth Insurance

Comfortable using Zoom and other online communication tools.
No prior insurance experience is required — only a strong drive to succeed and a willingness to learn.
Must be a U.S. or Canadian citizen.

SmartExplore AI is experimental.

Air Interdiction Agent

US Customs and Border Protection

Miami, FL 33133

$110,846/yr

OnsiteUrgently HiringHealth InsurancePaid Time OffRetirement Benefit

Evaluating information rapidly and making judicious decisions promptly during in-flight operations.
These hours may be credited towards satisfying the \"Total flight time\" 1,500 flight hour requirement only.
UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 Night.
250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents);
UAS Flight Hours: Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours.
Travel Required: You may be expected to travel for this position based on operational needs.
100 Flight hours in the last 12 months
Age Waiver: Creditable law enforcement officer service -_ Covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d), or creditable service covered by Title 5 U.S.C. 8401(36) (as a Customs and Border Protection Officer) on or after July 6 2008, may be applied toward the maximum age requirement. This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Citizenship: You must be a U.S. Citizen to apply for this position.
Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot).
Using information systems and databases to conduct information surveys, queries, update files and disseminate information.
This qualification requirement is currently being waived by OPM through August 4, 2026)
Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed.
Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.
NASOC UAS locations: Sierra Vista, AZ; San Angelo, TX
Developing strategies and coordinating aircraft and ground assets.
Apply at 750 hours total time: Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment.
Flight hour logbooks will be required at the time of your Flight Assessment for verification.
Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO.
NOTE: The Commissioner of CBP has approved a _temporary_ increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position.
Helicopter Rated: Rotorcraft Helicopter with instrument rating.
Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months.
Southeast Region: Homestead, FL and CAMB: Aguadilla, PR
Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot.
Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours.
Age Waiver: Creditable law enforcement officer service -_ Covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d), or creditable service covered by Title 5 U.S.C. 8401(36) (as a Customs and Border Protection Officer) on or after July 6 2008, may be applied toward the maximum age requirement. This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C. 8336(c) or 5 U.S.C. 8412(d).
FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position.
You must be willing to work at any duty location within the region you select to include but not limited to the following:
Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument.
A current FAA Commercial or ATP Pilot Certification with one of the following ratings:
Training: This position has a training requirement. You may be required to successfully complete the training requirement as a condition of employment. Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.
You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as:
Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS). In accordance with DHS Management Directive 251-03, the \"day before an individual's 37th birthday\" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS. The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement.
"Veterans' Preference Eligibility: To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v. Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C. 3312. You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application."
Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating.