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Software Asset Management Analyst

Nashville,TN

1270 Software Asset Management Analyst jobs in Nashville,TN

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Customer Support Platform Manager

A.O. Smith

Ashland City, TN

Hybrid~ 34 minEducation AssistanceHealth InsuranceRetirement Benefit

  • Bachelor's Degree in related field.
  • 6+ years of experience leading/supervising customer service, contact center, technical support, or customer experience operations.
  • 5+ years of hands-on experience managing customer service technology platforms such as Salesforce, Five9, Genesys, NICE, Amazon Connect, Zendesk, or similar customer engagement solutions.
  • Demonstrated experience leading customer service technology implementations, system enhancements, or digital transformation initiatives.
  • Experience partnering with IT teams to implement customer service systems, integrations, workflow automation, customer routing, and omnichannel support solutions.
  • Strong understanding of contact center operations, customer experience management, workforce management, and customer engagement technologies.
  • Experience evaluating, recommending, and implementing customer-facing technologies such as webchat, SMS/text messaging, AI self-service tools, chatbots, or other omnichannel solutions.
  • Must possess excellent written and oral communication, and presentation skills.
  • Demonstrated people-oriented management experience.
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Operations Manager

Forward Air, Inc.

Nashville, TN

$95,000/yr
Onsite

  • Base Pay: $95,000 annually
  • Incentive Eligible: 10% quarterly
  • Schedule: Monday- Friday 1st shift, may require weekends, holidays, and after-hour support
  • Training: Cross-training with the current Operations Manager through Q4 2026, full ownership beginning q1 2027
  • Lead daily operations across assigned functional areas, shifts, transportation networks, warehouse processes, or value streams to ensure consistent execution of service commitments
  • Drive disciplined execution of operational plans that align with customer requirements, service levels, and broader site or network objectives
  • Serve as the primary operational escalation point for service, quality, throughput, routing, capacity, or execution issues
  • Enforce adherence to standard work, operating procedures, regulatory requirements, and established operating rhythms
  • Own operational KPIs related to safety, quality, delivery, service, cost, and productivity within assigned scope
  • Lead daily, weekly, and monthly performance reviews, using metrics and dashboards to assess results and drive corrective actions
  • Identify, prioritize, and lead continuous improvement initiatives aimed at improving labor efficiency, equipment utilization, throughput, routing efficiency, accuracy, and service reliability
  • Apply structured problem-solving and root cause analysis to eliminate recurring operational or service issues
  • Lead safety culture and performance for assigned areas; reinforce compliance with safety policies, procedures, and applicable regulations (e.g., OSHA, DOT)
  • Ensure quality standards are consistently met through audits, corrective actions, issue containment, and adherence to defined processes
  • Manage workforce planning, staffing levels, scheduling, labor deployment, and productivity targets to align resources with demand fluctuations
  • Monitor variable costs, labor spend, and operational expenses within assigned scope, taking corrective action when needed
  • Support budgeting, forecasting, and financial reviews by providing accurate operational inputs and cost visibility
  • Drive cost awareness and financial discipline across Supervisors, Team Leads, and frontline associates
  • Lead, coach, develop, and mentor Supervisors and front-line teams, including succession readiness
  • Set clear performance expectations, conduct coaching conversations, and reinforce accountability at all levels
  • Foster employee engagement, teamwork, and a performance-driven, continuous‑improvement culture
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New, Posted 9 hours ago
ZipRecruiter

IT Product Manager, Construction & Facilities

7 Brew Coffee

Nashville, TN

New, Posted 12 hours ago
DiversityJobs

Client Support Specialist

Enablecomp

Franklin, TN

ZipRecruiter

Computer Technician Coordinator

TNBR Careers

Nashville, TN

New, Posted 21 hours ago
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Operations Manager

Amazon.com Services LLC

Nashville, TN

OnsiteFlexible ScheduleHealth InsurancePaid Time OffRetirement Benefit

  • 3+ years of employee and performance management experience
  • Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE)experience
  • Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
  • Stand/walk for up to 12 hours during shifts
  • Work in an environment where the noise level varies and can be loud
  • Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
  • Continuously climb and descend stairs (applies to sites with stairs)
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New, Posted 2 hours ago

Information Technology Professional

U.S. Navy

Nashville, TN

New, Posted 7 hours ago
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Community Manager

Asset Living

Hermitage, TN

$65,000/yr
~ 21 min OnsiteHealth InsurancePaid Time OffRetirement Benefit

  • High School Diploma or Equivalent; Bachelor's degree preferred or four year's experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.
  • Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
  • Ability to understand and perform all on-site software functions; basic computer skills required.
  • Must have basic knowledge of Fair Housing Laws and OSHA requirements.
  • Must have reliable transportation due to the emergency on-call requirement.
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New, Posted 20 hours ago
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Data Labeling Specialist: Remote Contract

Workada

Nashville, TN

Remote
New, Posted 15 hours ago
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General Manager

MAK Holdings, LLC

Old Hickory, TN

Requires TravelHealth InsurancePaid Time Off

  • 15+ years of progressive operations leadership experience or equivalent experience
  • Minimum of 5 years managing full P&L; responsibility for a multi-department or multi-company platform.
  • Proven track record leading organizations or business units with $15M–$50M in annual revenue.
  • Direct experience managing teams of 30 to 100+ employees.
  • Deep operational expertise in restoration, construction, home services, or specialty trades.
  • Executive experience at major platforms such as SERVPRO, BELFOR, ServiceMaster, or BluSky.
  • Demonstrated success implementing management systems, SOPs, and financial scorecards.
  • Mandatory Licenses & Certifications: Valid Driver's License
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  1. Nashville,TN Jobs
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  3. Software Asset Management Analyst Jobs

What companies are hiring Software Asset Management Analyst jobs in Nashville,TN?

  1. A.O. Smith
  2. Forward Air, Inc.
  3. 7 Brew Coffee
  4. Enablecomp
  5. TNBR Careers
  6. Amazon.com Services LLC
  7. U.S. Navy
  8. Asset Living
  9. Workada
  10. MAK Holdings, LLC

What is the yearly salary range for Software Asset Management Analyst jobs in Nashville,TN?

The yearly salary range is $65000 - $95000.

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