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Senior Technical Support Engineer

Holly Springs,NC

550 Senior Technical Support Engineer jobs in Holly Springs,NC

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RQ16868 - Technical Enablement Lead (AI senior Program Lead)

Adecco

Morrisville, NC

$80/hr
Hybrid~ 26 minHealth InsurancePaid Time OffRetirement Benefit

  • Max Pay: $80.00/hour
  • Hybrid Work Environment
  • Potential to convert to direct-hire
  • Senior Enablement Program Lead
  • NVIDIA AI Factory Readiness
  • Design, operationalize and execute a global technical enablement framework
  • Prepare engineering teams to independently deploy, optimize and support NVIDIA AI Factory solutions
  • End-to-end enablement strategy across technical learning paths, instructor-led training, certification management, deployment shadowing, learning platform integration, operational reporting and executive governance
  • Working across NVIDIA, Delivery, Sales, Learning & Development, Manufacturing and Product organizations
  • Establishes a scalable global enablement framework spanning AI infrastructure, software, networking, validation and operational services
  • Own and operationalize complete NVIDIA AI Factory technical readiness program supporting approximately 80–100 global delivery engineers
  • AI Factory Infrastructure Deployment
  • GPU compute infrastructure deployment
  • NVIDIA networking deployment
  • AI infrastructure validation and performance optimization
  • Cluster deployment methodologies
  • Production readiness validation
  • NVIDIA AI Enterprise (NVAIE) Software Enablement
  • Foundation
  • AI Enterprise architecture and portfolio awareness
  • Software deployment concepts
  • Operational workflows
  • Level 1 Support
  • Incident triage
  • Initial troubleshooting
  • Case routing
  • Operational support
  • Level 2 Support
  • Advanced troubleshooting
  • Software configuration
  • Deployment optimization
  • Root cause analysis
  • Product Specialization
  • Develop advanced product-specific competency across Design, Configure, Build, Deploy, Operate and Manage disciplines for selected NVIDIA AI Enterprise solutions.
  • Certification & Technical Validation
  • Coordinate learning prerequisites, labs, exam readiness, certification completion, skills tracking and executive reporting.
  • Field Readiness & Deployment Shadowing
  • Phase 1 – Deployment Observation
  • Phase 2 – Supervised Delivery
  • Phase 3 – Independent Delivery Readiness
  • Workstream 2 – Learning Platform Integration
  • Partner with Learning & Development to integrate NVIDIA learning paths into learning platforms, standardize learning journeys, maintain curriculum alignment, improve learner reporting and establish scalable enablement processes.
  • Workstream 3 – Global Enablement Operations
  • Coordinate global technical workshops, training voucher utilization, manufacturing site enablement, deployment shadowing with NVIDIA NVIS teams, KPI reporting, executive reviews and continuous program improvement.
  • Learning Modalities
  • Self-paced digital learning
  • Instructor-led NVIDIA training
  • Internally-developed enablement content
  • Hands-on technical laboratories
  • Certification exams
  • Deployment shadowing
  • On-the-job learning
  • Grow integration
  • Role-based learning journeys
  • Technical Personas Supported
  • Solution Architects
  • Pre-Sales Engineers
  • AI Factory Deployment Engineers
  • Infrastructure Delivery Engineers
  • Technical Services
  • L1/L2 Support Engineers
  • Manufacturing Technical Teams
  • Partner Delivery Organizations
  • Success Measures
  • 80–100 engineers trained and deployment-ready
  • NVIDIA learning integrated into learning platforms
  • Global workshops executed across regions
  • Training vouchers and certifications successfully managed
  • Deployment shadowing program operational
  • Executive KPI reporting established
  • Boundaries
  • In scope: global enablement strategy, program leadership, stakeholder coordination, reporting and operational execution.
  • Out of scope: Authoring NVIDIA curriculum, acting as instructor, software development, customer consulting delivery and commercial negotiations.
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Direct Support Program Supervisor

Sevita

Apex, NC

~ 9 min OnsitePaid Time OffRetirement Benefit

  • High School diploma or equivalent.
  • One year related work experience.
  • Must be 18 years or older.
  • Current driver's license, car registration, and auto insurance.
  • Other licensure or certification where required by regulatory authority.
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Process Development Engineer 1

Dell

Apex, NC

~ 9 min Onsite

  • Process Development Engineer 1
  • Supporting Global Operations Storage and Solutions manufacturing
  • Driving Productivity improvements with Quality focus
  • Work with multiple local organizations such as Operations, Quality, Test Engineering, and EH&S
  • Determine manufacturing cost, timing, capacity and equipment requirements
  • Support Manufacturing Operations to initiate process improvements to improve factory output and reduce cycle time
  • Works with other engineers and group teams on projects to exchange information and assist on project completion
  • Create/update/maintain nd provide necessary training to operators per EH&S; requirements
  • Estimate manufacturing cost, determine time standards and make recommendations for tooling and process requirements of new or existing product lines, including Automation
  • Maintain records and reporting systems
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Technical Recruiter - Emerging Technology

LMI Consulting, LLC

Raleigh, NC

New, Posted 2 hours ago
ZipRecruiter

We're Hiring Engineers at ZipRecruiter!

ZipRecruiter

Raleigh, NC

New, Posted 1 day ago
ZipRecruiter

Warehouse Operator

Synerfac Technical Staffing

Raleigh, NC

New, Posted 1 day ago
ZipRecruiter

Inventory Specialist

Kryosphere

Cary, NC

New, Posted 1 hour ago

Information Technology Professional

U.S. Navy

Cary, NC

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Provider Support Assistant - Endocrinology

Duke Clinical Research Institute

Durham, NC

New, Posted 13 hours ago
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Manager in Training

Globe Life Liberty National Division: Wagner Agencies

Raleigh, NC

$70,000-$100,000/yr
~ 28 min Onsite

  • High school diploma or GED
  • Willing to undergo a background check
  • Driver License
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  1. Holly Springs,NC Jobs
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  3. Senior Technical Support Engineer Jobs

What companies are hiring Senior Technical Support Engineer jobs in Holly Springs,NC?

  1. Adecco
  2. Sevita
  3. Dell
  4. LMI Consulting, LLC
  5. ZipRecruiter
  6. Synerfac Technical Staffing
  7. Kryosphere
  8. U.S. Navy
  9. Duke Clinical Research Institute
  10. Globe Life Liberty National Division: Wagner Agencies

What is the hourly salary range for Senior Technical Support Engineer jobs in Holly Springs,NC?

The hourly salary range is $80 - $80.

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