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Senior Business Systems Analyst, Order Management

Ventura Foods

Irvine, CA

HybridHealth InsurancePaid Time OffRetirement Benefit

Bachelor's degree in technology, Engineering, or Business
5-10 years of progressively increasing responsibility as a BSA
Equivalent business experience, with extensive involvement in process analysis, process design and documentation
Involvement in complex, large scale and high impact projects/platform implementations that add significant business value
Demonstrated experience supporting end-to-end Order to Delivery processes, including order management, order promising, fulfillment, inventory coordination, shipping, transportation, and delivery execution
Hands-on experience leading business process analysis, current/future-state mapping, and value stream optimization initiatives within Order to Delivery
Experience of eliciting, documenting, and managing complex requirements that span multiple systems and teams, with a focus on improving flow, visibility, and data quality
Experience working with ERP Order to Delivery modules supporting Order Management, Inventory, Shipping, Transportation, and related fulfillment processes strongly preferred
Demonstrate deep expertise in the end-to-end Order to Delivery (OTD) process, including order capture, order management, fulfillment, shipping, transportation, and delivery execution
Ability to perform system and process analysis duties including flow charting and value stream mapping using process and software documentation tools
Has direct participation and experience with multiple software platform implementations
Strong ability to partner across Commercial, Customer Service, Supply Chain, Operations, and Logistics to translate business needs into integrated, cross-functional requirements
Proven leadership of UAT planning and execution for Order to Delivery solutions, including test strategy, defect management, and business signoff
Understanding of upstream and downstream integrations (e.g., CRM, EDI, warehouse management, shipping, and transportation systems) and their impact on the Order to Delivery lifecycle
Understanding data systems, databases, software development life cycle, and information and application architecture
Experience leading the development of UAT and QA testing plans and cases
Ability to learn and adapt to new software and technology
Project management skills a plus
Excellent interpersonal skills