3803 Scheduling Coordinator jobs in Desoto,TX

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Call Center Customer Service Rep

Adecco

Fort Worth, TX 76137

$21/hr

RemoteHealth InsurancePaid Time OffRetirement Benefit

Minimum of 2 years of customer service experience in a fast-paced, high-volume environment
Strong computer literacy with proficiency in Microsoft Outlook, Word, and PowerPoint
Ability to navigate multiple systems while accurately documenting information
Excellent verbal and written communication skills, including strong grammar
Ability to interact effectively with customers, peers, and management
Demonstrated ability to de-escalate difficult situations, maintain professionalism, handle confidential information responsibly, and thrive in a changing call center environment
Positive attitude with a willingness to receive coaching, learn new skills, and continuously improve performance
Self-motivated, ambitious, and able to work independently while contributing to a team-oriented environment
Must be comfortable working in a virtual setting while onsite during training

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Call Taker (part-time)

Apex Focus Group

Duncanville, TX 75116

$750/wk

Remote

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Nielsen Pulse

Desoto, TX 75115

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Patient Registration Representative

Parkland Health Hospital System

Dallas, TX 75235

~ 31 min OnsiteBilingual Preferred

Must have three years of customer service experience, preferably in a medical/healthcare/health insurance setting.
Patient registration experience preferred.
Must be able to work collaboratively with colleagues to deliver patient/customer services that exceeds patient expectations as evidenced by patient satisfaction scores.
Must be able to demonstrate competency required as applicable to specialty area.
Must have demonstrated communication skills to include above average verbal skills (heavy public contact) and written skills.
Bilingual skills preferred.
Must have familiarity with diagnostic ICD-9 CM coding and HCPCS-CPT4 procedure codes.
Must have working knowledge of medical terminology.
Must be able to demonstrate basic clerical skills and working knowledge of standard office equipment.
Must be detail oriented and have sharp analytical skills to resolve registration issues as related to multiple groups including third-party payors, physicians, patients and the system.
Must be able to solve problems within the guidelines of established policies and procedures.
Must be able to adjust to multiple demands, shifting priorities and rapid change.
Virtual Care Only: Must be able to work collaboratively and optimally with patients with serious health conditions and barriers to care.
Virtual Care Only: Must be able to recognize and escalate clinical decision making to appropriate team members of the multidisciplinary team.
Virtual Care Only: Must demonstrate strength in documenting within an electronic health record with ability to effectively problem-solve when faced with decision-making challenges and escalate as appropriate.
Virtual Care Only: Confident with technology, specifically electronic medical record, video encounters and computer applications.