Prior call center experience required
Typing speed of 40+ WPM preferred
Handle high-volume inbound calls for hospitals and medical offices
Triage calls by urgency, including routine requests and emergency situations
Page on-call staff and escalate urgent or critical needs
Support hospital after-hours communication (paging, dispatch, answering services)
Accurately document calls and update databases, schedules, and directories
Manage multiple systems/screens while maintaining speed and accuracy
Handle confidential patient information in compliance with privacy standards
Strong phone presence with clear, professional communication skills
Ability to multitask, follow scripts, and navigate multiple systems efficiently

Nanny Wanted - The Nevers Family Seeking A Caregiver

Nanny Lane

Jamaica Plain, MA 02130

Copy Editor [209680]

Aquent Talent

Boston, MA

Proven experience as a copy editor or proofreader, specifically within a high-volume e-commerce setting.
Direct experience editing product detail page (PDP) copy for major online retailers.
Exceptional command of grammar, punctuation, and editorial style (e.g., AP Style or equivalent).
A genuine enthusiasm for repetitive, detail-intensive work, thriving in a high-volume environment (editing 60–70+ SKUs daily).
Proficiency in understanding and rapidly applying complex style guides and brand-specific tones of voice.
Unwavering attention to detail when meticulously comparing copy against product specifications and vendor data.
Ability to work autonomously and self-direct tasks effectively after initial onboarding.