Compile and verify import/export information, comparing electronic data against commercial invoices, packing lists, bills of lading, etc.
Develop knowledge of supply chain processes, including logistics, planning, and customer master setup
Perform professional-level work involving complex or less-defined issues
Identify problems, develop solutions, and collaborate with internal and external stakeholders for timely resolution
Obtain necessary documents to maintain compliance with regulations
Extract and manipulate required information from electronic source data (.xls, .txt, etc.)
Work independently on assigned drawback office activities, receiving guidance only on unusual or complex problems
Enter data and perform drawback analysis using Excel and drawback accounting software
Advanced Excel experience is required, and for some levels, expertise in pivot tables and VLOOKUP is needed
Ensure output is reviewed periodically by supervisors or clients as needed

SmartExplore AI is experimental.

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Quality Supervisor

Dover Corporation

Houston, TX 77047

Onsite

Knowledge of statistical process control (SPC), control charts, and quality improvement methodologies like Lean Manufacturing and Six Sigma (Green Belt or Black Belt certification is a plus).
Knowledge of industry-specific codes and standards, including ISO 9001, API Spec Q1/Q2, ISO 29001, ASME (e.g., B31.3, VIII, IX), and AWS D1.1.
Leadership and Communication: Proven ability to supervise, mentor, and motivate a team of quality inspectors and engineers.
Ability to read and interpret complex engineering drawings, blueprints, and technical specifications, including Geometric Dimensioning and Tolerancing (GD&T;).
Must have excellent communication skills to liaise with all levels of staff, management, and external clients.
Minimum of 3 years of experience in a supervisory or leadership role.
Experience working directly with customers and suppliers to resolve quality issues and manage expectations.
Organizational Skills: Highly organized, detail-oriented, with the ability to manage multiple tasks and priorities in a fast-paced environment.
Proficiency with standard inspection equipment (e.g., micrometers, calipers, gauges, comparators) and coordinate measuring machines (CMM).
Problem-Solving: Strong analytical and troubleshooting skills to identify quality issues and drive data-driven solutions.
Minimum of 5 years of experience in quality control and/or quality assurance within a manufacturing or engineering environment.
Practical experience in a precision engineering environment, specifically with CNC machining (3 & 5 axis) and metal cutting processes.
Strong understanding and experience with implementing, maintaining, and auditing QMS requirements (e.g., ISO 9001, AS9100).
Experience in a highly regulated sector (e.g., oil & gas, aerospace, nuclear) is essential.
Experience with root cause analysis (RCA) and problem-solving methodologies (e.g., 5 Why, 8D, Fishbone, FMEA) to implement effective corrective and preventive actions (CAPA).

SmartExplore AI is experimental.

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