656 Qa Manager jobs in Collierville,TN

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Remote Customer Service

Hire Standard Staffing

Collierville, TN

$120,000/yr

RemoteHealth Insurance

Must be a U.S. or Canadian citizen

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Quality Assurance Coordinator

FedEx Logistics

Memphis, TN 38103

Hybrid~ 31 minEducation AssistanceHealth InsuranceRetirement Benefit

HS Diploma or GED required
3 years of business or customer service experience preferred
MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner)

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System Director-Quality

Baptist Memorial Health

Memphis, TN 38120

~ 31 min OnsiteEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

Bachelor's Degree
A minimum of 7 years outcome, oriented experience in healthcare operations with 5 years quality management experience within a large to midsize health care system
Clinical License or Designation
Knowledge of current healthcare legislation and policies, patient safety protocols, quality improvement methodologies, financial/reimbursement trends, and regulatory standards to minimize potential compliance risks, sanctions, and/or financial penalties
Possesses experience working with Electronic Medical Record builds and clinically relevant report creation to improve clinical documentation, data capture, and clinical workflows to reduce PSIs, HAIs, CMS complications, mortality, readmissions, and improve HCAHPS
Epic experience strongly preferred
Experience with regulatory agency investigations related to patient complaints, implant or equipment recalls, agency reporting requirements, and appropriate response resulting in remediation and implementation of processes that mitigate future safety events
Knowledge of and experience with continuous process improvement methodologies and tools
Ability to apply change management strategies and methods in support of an array of quality initiatives
Possesses clear understanding and experience regarding the deployment of care coordination strategies, interventions, and tactics to improve both efficiency and quality
Must possess excellent interpersonal and organizational skills with ability to establish/build internal and external relationships
Strong group facilitation and conflict management skills and a demonstrated ability to unite individuals around a common vision/goal

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