8973 Program Analyst jobs in Mansfield,TX

Analyst/Sr Analyst, Customer Experience Research

American Airlines

Fort Worth, TX 76101

Bachelor's degree in marketing, behavioral science, business, human‑centered design, or a related field, or equivalent experience.
3 years of experience in quantitative research, customer insights, service design, or related disciplines.
Experience with mixed methods research and integrating qualitative and quantitative research together.
Experience conducting advanced analytics with survey data.
Proficiency with research tools such as Qualtrics, UserTesting, or similar platforms, and research communities.
Customer journey and service design principles
Familiarity with airline operations and customer touchpoints
Strong communication, presentation, and storytelling skills
Project management and stakeholder collaboration
Data visualization and insight reporting

Confidential

Mansfield, TX 76063

Nielsen Pulse

Mansfield, TX 76063

Hire Standard Staffing

Mansfield, TX

Amazon

Mansfield, TX 76063

ALDI

Fort Worth, TX 76140

Adecco

Irving, TX 75061

Working knowledge of healthcare distribution, specialty operations, supply chain, program operations, or related business workflows
Experience using SAP, Salesforce, Power BI, or comparable systems to support workflow execution, reporting, and issue resolution
Strong analytical, problem-solving, prioritization, and documentation skills
Ability to manage multiple priorities across fast-paced, interdependent workflows with accuracy and follow-through
Strong written and verbal communication skills with the ability to collaborate effectively across cross-functional stakeholders
Shift: Hybrid, M-F; 9 AM – 6 PM