3790 Pool Manager jobs in Chicago,IL

Customer Service Manager, Airport Customer Operations

American Airlines

Chicago, IL 60290

Accord Carton

Alsip, IL 60803

High school diploma or equivalent
3-5 years of customer service experience in a manufacturing environment, preferably in the folding carton or printing industry
Proficient in Microsoft Word, Excel, PowerPoint, Outlook, TEAMS and ERP systems
ERP systems (Epicor experience is a plus)
Demonstrated excellence in customer service and telephone communication
Experience with order entry, order processing, invoicing, and finished goods inventory management
Ability to work independently with general supervision while effectively managing multiple responsibilities
Deep understanding of customer needs with empathy and strong verbal and written communication skills
High attention to detail and accuracy in managing order requirements and customer information
Familiarity with manufacturing processes and the ability to coordinate multiple projects through different production stages
Strong critical thinking and problem-solving skills with a commitment to timely communication and building long-term customer relationships