Prior call center experience required
Typing speed of 40+ WPM preferred
Handle high-volume inbound calls for hospitals and medical offices
Triage calls by urgency, including routine requests and emergency situations
Page on-call staff and escalate urgent or critical needs
Support hospital after-hours communication (paging, dispatch, answering services)
Accurately document calls and update databases, schedules, and directories
Manage multiple systems/screens while maintaining speed and accuracy
Handle confidential patient information in compliance with privacy standards
Strong phone presence with clear, professional communication skills
Ability to multitask, follow scripts, and navigate multiple systems efficiently

Vacation Support

Remotetravelcareers

Boston, MA 02298

Sales Representative (Remote): No Cold Calls, Bonus ,Trainings Provided

ASG National

Boston, MA 02108

Zen Educate

Somerville, MA 02145

High school diploma obtained in the United States
6+ months experience supporting people with special needs (in any capacity), ideally child-focused experience
Applicants must have professional proficiency in English
US Work Authorization - Zen Educate cannot provide sponsorship for an employment visa or relocation assistance at this time
Comfortable being on your feet and moving around the classroom throughout the day
Able to lift up to 20 lbs and safely assist students when needed (kneeling, bending, quick response)
Additional physical requirements may be requested during your application process