950 Parx Bensalem jobs in Maple Shade,NJ

Account Manager

Shields Facilities Maintenance LLC

Maple Shade, NJ 08052

Account Manager
Shields Facilities Management, LLC, (SFM) is seeking highly motivated applicants for an Account Manager position
This full-time position offers a competitive salary with benefits
This role can be based out of our Blue Bell, PA or Maple Shade, NJ offices
Complete management of assigned customers, from sourcing of vendors and insurance certification, to tracking work progress at customer locations
Source and evaluate qualified competitive vendors who meet all compliance standards
Choose the best vendors to provide needed services and manage contracts with these vendors
Ensure compliance on an ongoing basis consistent with company and customer requirements
Investigate issues that arise pertaining to assigned accounts, working to determine the root cause of the problem and developing a plan for resolution
Track all open tasks and jobs, evaluating the quality of service delivery to ensure they are completed on time and to the customer's satisfaction
Provide appropriate documentation, consistent with the scope of work and customer expectations
Prepare relevant documentation for invoicing and manage any invoicing disputes
Communicate with clients to ensure account satisfaction and professionally handle any customer complaints
Available for on-call after hours and weekend snow services support
Shields offers a standard 5-day work week with 4 of those days working from the office and the 5th working remotely if desired
50000-60000 Yearly Salary