Be a key support person for the GM as a Brand Ambassador for Chicken Salad Chick
Be Understand & adhere/comply to all policies, procedures, standards, specifications, guidelines and training programs
Ensure that all Guests feel welcome and are given responsive, friendly and courteous service
Ensure that all products are consistently prepared and served according to CSC standards
Achieve identified objectives for sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment
Control cash and other receipts by adhering to cash handling and reconciliation procedures
Make employment and termination decisions consistent with GM guidelines/direction
Operationally fill in where needed to ensure guest service standards and efficient operations
Continually strive to develop staff in all areas of managerial and professional development
Prepare all required paperwork, forms, reports in an organized and timely manner
Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs
Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures
Oversee and ensure that employee performance appraisals are completed on a timely basis
Schedule labor for anticipated business activity to provide optimal Guest service, product quality and operating standards while maintaining desired cost control goals for labor
Always adhere to Brand Standards for uniform appearance and personal grooming
Ability to stand and walk 10 hours/day
Ability to continuously reach, bend, lift, carry and stoop
Ability to freely access all areas of the restaurant
Ability to move or handle items weighing 0-50lbs
Ability to work varied hours/days to oversee store operations