2267 Operationor jobs in Miami,FL

Call Center Bilingual Sales and Retention Representative (English/Spanish) - Hybrid

At&t

Miami, FL 33135

Bilingual (English/Spanish)
Full-time
Report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly
Handle customer interactions (calls, chats, emails) in a fast-paced environment
Identify upselling opportunities and close deals to reach your sales and commissions targets
Accurately resolve issues related to service, billing, payments, and collections
Explain bills and product features clearly
Troubleshoot basic problems and seek higher support if needed
Build customer confidence and loyalty by resolving issues
Support various customer inquiries, including technical issues
Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime
Paid training to set you up for success
Work From Home (WFH) Requirements: verified internet service with a minimum of 12mb upload speed and 18mb download speed
Established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection)
AT&T will provide the equipment you'll need to get started
Workspace audits will be conducted
Available, accessible, and accountable to work during established work schedules and shifts
Comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies

Costco

Miami, FL 33181

University of Miami

Miami, FL 33101

Marriott

Key Biscayne, FL 33149

Mattress Firm

Miami, FL 33166

Legal authorization to work in the United States without the need for sponsorship.
We require proof of eligibility to work in the United States.
1+ Years related experience required
Microsoft Office Products
POS system
Basic knowledge of city and outlying areas
Lift or move up to 100 pounds
Sitting frequently
Standing frequently
Walking frequently
Talking frequently
Hearing frequently
Usage of hands and fingers
Reaching with hands and arms
Stooping, kneeling, crouching, or crawling occasionally
Sight is required to ensure the safety of yourself and others.