Must be 18 years of age or older on the date of applying
Previous experience in a Call Center environment, hospitality, or guest services
Must be proficient in the use of Google Workspace applications
Must be able to successfully attend and complete all department training requirements
Must be comfortable with the use of electronic equipment and digital ticketing software
Must have the ability to remain alert and vigilant at all times
Must have the ability to safeguard confidential information
Physical requirements include sitting for periods up to five (5) hours at a time, walking, bending, climbing stairs, and lifting up to twenty (20) pounds without assistance
Must be able to work in a combination of indoor and outdoor weather conditions. Employees are subject to a variety of weather conditions, including but not limited to: extreme heat, sun exposure, cold, and inclement weather.
This job requires the visual ability to perform detailed work at close distances (computer screens, tickets, printed papers)
Basic CC Security
Child Labor Law

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Pittsburgh, PA 15222

High school diploma or equivalent
May be required to remain in a stationary position 50% of the time.
May be required to occasionally move about inside a home, school, community, clinic, or program office environment to provide services to consumers, support employees and team members, or access office resources and machinery.
May be required to operate a computer and other office productivity machinery (i.e.: iPad, copier, printer).
May be required to occasionally ascend/descend stairs to provide services to consumers, support employees and team members, or access office resources and machinery.
May be required to position self in appropriate physical proximity to provide services to consumer, support employees and team members, or access office resources and machinery.
May be required to frequently communicate with consumers, employees and team members, or external sources in a way that supports the company mission and enhances delivery and quality of services.
May be required to recognize and determine data and information pertinent to essential job functions.
May be required to frequently transport resources and materials required to provide quality services.
TRAVEL Up to 25% of travel between locations – as need requires