High school diploma or equivalent
3 to 6 years of relevant work experience in customer service
Supervisory concepts and techniques (J)
Order processing concepts and procedures (J)
Storage and shipment of food or allied products (J)
Routing concepts and techniques (J)
10-key machine by touch (B)
Products (B)
Promotions (B)
Customer service concepts and techniques (J)
PC word processing/spreadsheet software applications (J)
Travel via airplane and drive an automobile
Act in accordance with GSF's Values and Creed
Supervise and motivate employees in a team-based environment
Interpret routing or delivery anomalies and identify appropriate solutions
Resolve customer complaints effectively and efficiently
Work independently
Work effectively in a general business environment, with a focus on high levels of quality and customer service

Epic Analyst - Professional Billing

Methodist Health System

Dallas, TX 75215

Guest Services Supervisor

City of Southlake Texas

Southlake, TX 76092

IES Communications, LLC

Dallas, TX 75217

Adecco

Irving, TX 75061

4-year degree in related field or equivalent experience
Minimum of 8 years healthcare related reimbursement experience
Strong medical reimbursement experience with Buy & Bill and/or Specialty Pharmacy.
Experience supporting program specific drug therapy space, i.e., oncology, dermatology, etc.
Experience in the healthcare industry including, but not limited to insurance verification, prior authorizations, and/or claim adjudication, physician's office or clinics.
Must have Medicare and commercial insurance coverage experience.
Must be able to deliver and document benefit investigation outcomes and relay status reports on a regular basis.
Strong customer service experience
Proven presentation skills and experience
Ability to effectively handle multiple priorities within a changing environment.
Excellent organizational skills
Strong Computer literacy to include PowerPoint and Web Meeting experience.