Customer Support Supervisor

Quality Custom Distribution

Frisco, TX 75034

High school diploma or equivalent
3 to 6 years of relevant work experience in customer service
Supervisory concepts and techniques (J)
Order processing concepts and procedures (J)
Storage and shipment of food or allied products (J)
Routing concepts and techniques (J)
10-key machine by touch (B)
Products (B)
Promotions (B)
Customer service concepts and techniques (J)
PC word processing/spreadsheet software applications (J)
Travel via airplane and drive an automobile
Act in accordance with GSF's Values and Creed
Supervise and motivate employees in a team-based environment
Interpret routing or delivery anomalies and identify appropriate solutions
Resolve customer complaints effectively and efficiently
Work independently
Work effectively in a general business environment, with a focus on high levels of quality and customer service

Eligibility Manager

MV Transportation

Dallas, TX 75204

Must have one (1) to three (3) years of project ADA Paratransit eligibility experience in a similar sized paratransit environment.
Supervisory experience as appropriate to their job assignments.
Familiarity with public transit systems, ADA paratransit services, and the functional abilities needed to use these public transportation services.
Must be able to work independently and have strong customer service, written, and verbal skills.
Related experience with regard to the functional assessment of persons with disabilities, along with experience working with persons with disabilities.
Knowledge of ADA complementary paratransit regulations, including, but not limited to, the regulatory definition of ADA paratransit eligibility found in the ADA Regulations in 49 CFR Part 37, Section 37.123.
Knowledge of the contractual obligations is a must to perform this job correctly.
Experience managing fast paced environment.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.