4354 Manager It Service jobs in Oakland,CA

Data Center Technician

Amazon

Hayward, CA 94544

Center for Elders' Independence

Oakland, CA 94601

Bachelor's degree in Information Technology, Computer Science, Business, or related field (or equivalent experience)
7+ years of experience in IT operations, technical support, or systems analysis, with at least 2 years in a people management or team lead role
Deep understanding of IT service management frameworks (ITIL) and user-centered support principles
Experience managing customer-facing IT teams or service desks, with a strong track record of driving user satisfaction and service improvements
Familiarity with enterprise ITSM platforms such as ServiceNow, Jira Service Management, Zendesk, or similar
Strong leadership, coaching, and communication skills—able to engage both technical teams and non-technical stakeholders
Demonstrated experience using metrics and data to drive decision-making and continuous improvement
Experience working with Microsoft 365, identity and access management, endpoint management, and common enterprise SaaS platforms
Relevant certifications (e.g., ITIL v3/v4, HDI, Microsoft 365) are a plus

MIGSO-PCUBED

Alameda, CA 94501

PG&E Corporation Careers

Oakland, CA 94601

CGI

San Francisco, CA 94102

PG&E Corporation

Oakland, CA 94612

Bachelor's degree in computer science or job-related discipline or equivalent experience
10 years in IT-Information Technology, or other job-related experience
8 years in IT-Information Technology projects, and large projects experience
8 years implementing or supporting an ERP system
This new teammate needs to be able come to Pacific Gas and Electric Company's Oakland headquarters 3 days a week, since all project team is here in person Tuesday to Thursday