2689 Manager Information Technology jobs in Cincinnati,OH

Bachelor's degree in Information Technology, Information Systems, or related field
3–5 years of experience in IT support services or help desk operations
Demonstrated experience supervising staff or leading teams
Strong understanding of customer service in a technology environment
Experience with ticketing systems and knowledge management tools
Excellent communication and interpersonal skills
Experience developing user training materials or programs
This position supports Thomas More University and Covington Latin School.
Travel * Minimal – less than 5% of the time
Physical Job Requirements
Tools and Equipment Used
Personal computer, copier, phone and other typical office equipment
Physical & Mental Demands
Frequently required to sit at/in a desk/vehicle for long period of time
Ability to work at a computer terminal for extended periods of time
Digital dexterity and hand/eye coordination in operation of all assigned equipment
Ability to speak to and hear employees/students via phone or in person
Body motor skills sufficient to enable incumbent to move around all areas of the campus
Ability to analyze data and other reports and make recommendations
Mental requirements include: compare, decide, direct, problem solve, analyze, instruct, interpret

Customer Service Enrollment Specialist - Remote

Hire Standard Staffing

Cincinnati, OH

Indotronix International

Mason, OH 45040

Help Home Services

Cincinnati, OH 45238

High school diploma or equivalent.
Previous experience in customer retention, customer service, sales, collections, account management, or call center environments.
Basic computer skills and proficiency navigating CRM platforms, phone systems, and Microsoft Office applications.