Physical stamina to perform cleaning tasks and run floor buffer and scrubber
Capable of lifting heavy objects with or without reasonable accommodation
Able to work a flexible schedule to support business needs
Standout colleague, working effectively with peers and supervisors
Excellent customer service skills
Strong organizational skills with attention to detail
Strong communication skills: verbal and written. Listens and responds appropriately
Cross-trained in other areas of the store (Backroom, Front End, Sales Floor, etc.)
Adheres and upholds merchandising philosophy and signage standards
Maintains all floor care cleanliness standards including the maintenance and operation of the scrubber and buffer
Adheres to all labor laws, policies, and procedures, including Associate meal and break period policies
Participates in safety awareness maintains a safe environment
Supports and responds to all Front End coverage needs
Initiates and participates in store recovery as needed throughout the day
Adheres to all operational and loss prevention controls in accordance with company guidelines and policies including shrink reduction
Communicates accurately and effectively with management and Associates
Cross-trained to work in multiple areas of the store in order to support the needs of the business
Adheres to all company policies concerning Health and Safety (includes the refilling of all essential items in the Lounge, Restrooms and Front End)
Role models established customer experience practices with internal and external customers
Maintains all organizational, cleanliness, and recovery standards for the entire store, e.g. Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms
Able to respond appropriately to changes in direction or unexpected situations
Retail customer experience preferred