Must have demonstrated communication skills to include above average verbal skills (heavy public contact) and written skills
Must be detail oriented and have sharp analytical skills to resolve registration issues as related to multiple groups including third-party payors, physicians, patients and the system
Must be able to work collaboratively with colleagues to deliver patient/customer services that exceeds patient expectations as evidenced by patient satisfaction scores
Must have working knowledge of medical terminology
Patient registration experience preferred
Must be able to demonstrate competency required as applicable to specialty area
Must be able to solve problems within the guidelines of established policies and procedures
Completion of a Parkland Workforce Development Training Program may substitute for the required education and experience
Must be able to adjust to multiple demands, shifting priorities and rapid change
Must be able to demonstrate basic clerical skills and working knowledge of standard office equipment
Bilingual skills preferred
Must have familiarity with diagnostic ICD-9 CM coding and HCPCS-CPT4 procedure codes
Must have three years of customer service experience, preferably in a medical/healthcare/health insurance setting

Physician / Pharmacist / Texas / Permanent / Pharmacist Opening, Fort Worth, Texas Job

Confidential

Fort Worth, TX 76101

Customer Care Advocate (Remote)

Hire Standard Staffing

Irving, TX

Comfortable using Zoom and other online communication tools.
No prior insurance experience is required — only a strong drive to succeed and a willingness to learn.
Must be a U.S. or Canadian citizen.