Contact Center Agent
Role Overview
This is a script-driven call center position supporting callers with lawsuit and claims-related inquiries
Assist individuals seeking information about their claims, including claim status updates and step-by-step guidance on how to submit or receive claim payments
Monday-Friday
7:00 AM - 3:00 PM
Pay: $18/HR
Answer inbound calls involved in lawsuits or settlements
Provide case status updates and explain next steps in the claims process
Help callers understand deadlines, eligibility, and required documentation
Follow scripted guidelines to ensure accuracy and compliance
Handle sensitive information with professionalism and confidentiality
Pay Details: $18.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan
Paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: