Compile and verify import/export information, comparing electronic data against commercial invoices, packing lists, bills of lading, etc.
Develop knowledge of supply chain processes, including logistics, planning, and customer master setup
Perform professional-level work involving complex or less-defined issues
Identify problems, develop solutions, and collaborate with internal and external stakeholders for timely resolution
Obtain necessary documents to maintain compliance with regulations
Extract and manipulate required information from electronic source data (.xls, .txt, etc.)
Work independently on assigned drawback office activities, receiving guidance only on unusual or complex problems
Enter data and perform drawback analysis using Excel and drawback accounting software
Advanced Excel experience is required, and for some levels, expertise in pivot tables and VLOOKUP is needed
Ensure output is reviewed periodically by supervisors or clients as needed

Remote Customer Service

Serur Organization

Houston, TX

Remote Closer

Hire Standard Staffing

Houston, TX

Comfortable using Zoom and other online communication tools.
No prior insurance experience is required — only a strong drive to succeed and a willingness to learn.
Must be a U.S. or Canadian citizen.