Minimum of high school diploma or equivalent
Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
An effective communicator who understands the importance of listening and being empathetic
Ability to work and grow in a fast-paced, high-volume call center environment
Willingness to learn new skills and ability to adjust to changes quickly
Open to feedback to support your performance and development
Solid computer and multi-tasking skills

Computational Modeling Data Analyst

Innovative Reasoning, LLC

Quantico, VA 22134

Crisis Support Specialist

Beacon Specialized Living

Dumfries, VA 22025

Must be 21 years of age or older
Bachelor's degree in psychology or related field required, Master's degree preferred
QMPH is required to bill for services (if in training, not qualified)
Minimum 1-2 years' experience working with both mentally ill and intellectually disabled adult populations is preferred
Experience with behavioral assessments and interventions with complex, high intense/high frequency behaviors is required
Skilled in teaching and coaching staff to implement Behavior Support Plans (BSP)
Approved by the state, federal, and local governmental entities to work within BSLS programs
Maintains own mandatory training and certification requirements
Required experience with Microsoft Office Suite (Word, Excel, PowerPoint)
Must possess a valid Driver's License
Must pass a criminal background check
Proficient in speaking, reading and writing the English language required
Education and Qualifications section implies availability of on-call duties and regular meetings