Technical and/or College degree preferred
3+ years customer service experience in IT Support
Ability to take part in on-call rotation is required
Working knowledge of Google Workspace Enterprise or demonstrate a willingness to learn
Resides within travel-ready location (unless otherwise stated) or ability to travel as part of role
3+ years of desktop and application IT Support
Some travel and flexibility in work hours is required
2+ years of modern systems management
Strong knowledge of supporting Windows 10 and 11 Laptops, iOS products, Android products, and Chromebooks
2+ years of application and cloud service management
Experience with and understanding of networking, SD-Wan, IT Security, and modern IT Service Management

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Higher-Hire

Customer Care Specialist - Work From Home

Carrum Health

Lombard, IL 60148

$26/hr

RemoteFlexible ScheduleHealth InsurancePaid Time OffRetirement Benefit

New, Posted 11 hours ago

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Business Analyst 3 [209087]

Aquent Talent

Lombard, IL

RemoteFlexible Schedule

Minimum 5–7 years' experience with process analysis and stakeholder translation, including as-is/to-be process mapping and translating business needs into operational requirements to support decision-making.
Minimum 5–7 years' experience with data analysis and reporting, including Excel, SQL, Power BI, trend analysis, gap analysis, and translating data into business insights.
Bachelor's degree in business management, economics, finance, accounting or relevant field required.
Minimum 5–7 years' experience with requirements elicitation and documentation, including business requirements, functional/non-functional requirements, user stories, and process flows.
5-7 years' experience required.

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Maintenance

ESA Management, LLC

Schaumburg, IL 60173

~ 30 min OnsiteHealth InsurancePaid Time OffRetirement Benefit

Use units of measurement for weight, volume and distance.
Apply good judgment at all times.
Occasionally push/pull objects (tools/carts/cleaning equipment) weighing up to 50 pounds.
Understand and follow safety rules, operating and maintenance instructions, procedure manuals, and company guidelines and standards.
Typically, moderate to loud noise levels in the work environment.
Position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch.
High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Assist with resolving guest issues in accordance with company policies.
The associate may be asked to travel to help additional sites within a reasonable geography.
Discern or detect items in guest rooms to ensure safe performance of work.
Write routine reports and correspondence.
Frequently work in outside weather conditions (depending on hotel).
Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds.
Read and speak English proficiently and interact with guests, associates and outside vendors.
Occasionally work in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock.