Fluency in both Spanish and English (spoken and written) is required
Self-motivation & Independence: Ability to stay productive and manage your time effectively in a remote environment
Tech-Savvy: Comfort with technology and ability to learn new systems quickly
Use multiple systems/screens while assisting callers effectively
Navigate CRM, EMR/EHR, and ticketing platforms effectively
Communication Skills: Strong verbal and written communication skills, especially in a virtual setting
Typing speed of at least 35 WPM with a 5% or lower error rate
Minimum of two (2) years of customer service or healthcare member-interaction experience
Reliable Internet Connection: Stable, high-speed internet with a minimum bandwidth of 20 Mbps downstream and 20 Mbps upstream
High School Diploma or GED required
Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise
Quiet, Distraction-Free Workspace: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions
Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security
Adaptability: Ability to adapt to changing technologies and procedures while working remotely

Hydrovac Technician - East Valley

Safe Site Utility Services, LLC

Gilbert, AZ 85233

Facilities HVAC Maintenance Mechanic

Viasat

Tempe, AZ 85281

Ahwatukee Commons Veterinary Hospital, LLC

Phoenix, AZ 85044

Roofstock

Phoenix, AZ 85001

Sonora Quest

Phoenix, AZ 85005

Associate degree in a laboratory science (chemical or biological science) or medical laboratory technology from an accredited institution
Foreign educated candidates must provide a detailed credential evaluation from IERF or other nationally recognized credentialing agency
Meet other criteria defined in 42CFR493.1489 or 42CFR493.1491
Equivalent laboratory training and experience meeting the requirements defined in the CLIA regulation 42CFR493.1489
Demonstrated competency in phlebotomy
Bachelor's degree in chemical or biological science