Minimum role qualification requires proficiency in:
Data analysis, synthesis & planning
Operational SLA knowledge
Data analysis & synthesis
Domain specific knowledge
Queue and ticket management
Team Management
Customer support
Automation tools and processes
Stakeholder relationship management
Client and domain knowledge
Identifying automation opportunities
Project management
Industry knowledge
Business operations knowledge
Client/partner management
Consultative skills
Process design and improvement
Negotiation
Business acumen
Pay: $98.67 - $126.40
Shift: 8:00 AM-5:00 PM Mon- Fri // New York, NY
Weekly paycheck
This Operations Manager is being recruited by one of our Centralized Delivery Team and not your local Branch
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

Software Developer

Outlier

Jersey City, NJ 07305

2+ years of experience in backend engineering, AI automation, or complex systems integration
Proven ability to build and maintain production-grade software with modular separation (e.g., distinct services for data parsing, logic processing, and reporting)
Strong command of at least two major languages (e.g., Python, JavaScript, Go, or Java) and experience working with SQL databases
Practical experience building for live, non-mocked environments and handling multi-turn system interactions.
Outstanding attention to detail and the ability to provide clear, high-density technical feedback on complex system behaviors
This is a 1099 contract opportunity on the Outlier.ai platform
You must be authorized to work in your country of residence