HS diploma (or equivalent, e.g. G.E.D. in the US) or vocational/technical education in related discipline with a minimum of 1 year of relevant experience
U.S. Person status: A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons.

Information Technology Professional (IT Support)

U.S. Navy

El Portal, FL 33150

Technical Support Advisor - Work from Home

VXI Global Solutions LLC

Miami, FL

Remote Call Center
Private Workspace: A quiet, dedicated workspace with no distractions.
Ergonomics: A comfortable desk setup with all necessary equipment.
Internet: A reliable internet connection with a minimum of 20 Mbps download and 10 Mbps upload speed.
Ethernet Connection: Must be hardwired; Wi-Fi is not acceptable.
Proven experience in customer support or technical assistance , ideally in a call center setting.
Strong verbal and written communication skills.
Problem-solving abilities with a flexible, adaptable approach to challenges.
Confidence in navigating multiple software tools and systems to resolve issues.
A self-motivated attitude with effective time management skills.