1+ years of work experience in an administrative or data entry capacity.
High School Diploma, GED, or equivalent education required.
Ability to manage, organize, and reconcile multiple sources of information with accuracy.
Ability to handle multiple tasks and priorities effectively.
Professional written and verbal communication skills.
Tech-savviness: Able to navigate multiple systems, learn new tools, and effectively troubleshoot
Resiliency: Ability and willingness to learn new things; apply that learning to perform successfully.
Must be able to maintain composure and efficiently problem solve during escalated situations, always putting forth a solution oriented mindset
Critical thinker and the ability to make appropriate judgment calls.
Regular, consistent attendance in office (no remote work allowed).
Ability to obtain notary based on state-specific requirements (as needed)
Ability to read, write, speak, and understand English.

Online Help Desk Associate

TradeJobsWorkforce

Arlington, MA 02476

Data Analyst - Entry (Remote)

Synergisticit

Boston, MA 02108

Adecco

Boston, MA 02115

Prior call center experience required
Typing speed of 40+ WPM preferred
Handle high-volume inbound calls for hospitals and medical offices
Triage calls by urgency, including routine requests and emergency situations
Page on-call staff and escalate urgent or critical needs
Support hospital after-hours communication (paging, dispatch, answering services)
Accurately document calls and update databases, schedules, and directories
Manage multiple systems/screens while maintaining speed and accuracy
Handle confidential patient information in compliance with privacy standards
Strong phone presence with clear, professional communication skills
Ability to multitask, follow scripts, and navigate multiple systems efficiently