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It Field Technician

TEKsystems

San Antonio, TX 78228

$40-$50/hr

OnsiteHealth InsurancePaid Time OffRetirement Benefit

Bachelor's Degree in computer science, telephony, electronics or equivalent
Experience required
Requires a minimum of five years experience in computer support, telephony installations, infrastructure design and installation, carrier services, or networking environment
Ability to apply knowledge of Wireless, Network Wiring, LAN/WAN Networking, grounding and electrical principles, Terminals, PC's, Printers, Time Systems, Video Camera Installations, Point of Sale interfaces (such as scale interfaces, pugmills, remote printing, card readers and kiosks), Power Supplies and other IT technology as needed to support the business
Ability to consult with users to diagnose hardware, software and network issues
Ability to use technical tools to retrieve system troubleshooting data to analyze and solve problems
Ability to work with users to test solutions and verify that system has been returned to a functioning state
Organizational skills with the ability to plan, estimate, and coordinate IT projects, set priorities with daily support demands, and achieve quality results
Some familiarity with project tracking and working with teams of technical resources to meet project objectives on schedule and budget
Strong interpersonal skills and the ability to develop effective working relationships with end-users, information services department, technology vendors and helpdesk team
Ability to consistently apply good judgment skills to maintain field IT technology while minimizing disruption to business operations
Good written and verbal communication skills to keep end-users, management, and vendors informed of the status of their requests, upcoming projects and requirements, and general technology support information
Must be self-directed and be able to handle own projects and work remotely with minimal supervision while keeping manager informed of status
Requires the ability to be on-call to support production systems
Ability to climb ladders and man lift
Ability to carry objects up to 40 pounds
Ability to work safely and follow safety guidelines in a hazardous environment
Requires MSHA Certification
Com TIA A+, Net+ and Security+ certification desired, but not required
Requires valid driver's license and ability to travel locally and out of state and maintain a company assigned vehicle