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Customer Service Representative

MCI Careers

Las Cruces, NM 88005

OnsiteHealth InsurancePaid Time OffRetirement Benefit

Must be 18 years or older.
High school diploma or equivalent.
Strong written and verbal communication skills.
Type at least 20 WPM.
Basic proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
Familiarity with Windows operating systems.
Dependable and punctual with a strong work ethic.
Skilled in troubleshooting, conflict resolution, and follow-up.
A customer-first mindset: empathetic, patient, and responsive.
Ability to multitask, stay organized, and manage time independently.
A team player with a positive attitude and strong interpersonal skills.
Comfortable working in a dynamic, fast-changing environment.
Must be authorized to work in the country where the job is based.
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
This job operates in a professional office environment.
The employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.
The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer.
The employee may occasionally be required to move about the office to accomplish tasks.
Reach in any direction.
Raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.