1123 Front Desk Associate jobs in Grapevine,TX

Full-Time Retail Coordinator

Marshalls

Southlake, TX 76092

Meadows Garage Doors

Roanoke, TX 76262

Full-Time
In-office
Compensation Based on Experience
Full-time, in-office Customer Service Representative
Answer phones, support customers, and create an excellent first impression for everyone who calls us
You do not need garage door experience. We can teach garage doors
We cannot teach personality from scratch
This role is all about phone presence, customer service, organization, and positive energy
Answering incoming customer calls with warmth, confidence, and upbeat energy
Booking or helping schedule appointments during business hours
Entering customer details clearly into our system
Routing urgent questions or unusual situations to the right team member
Keeping the customer-service process organized, professional, and human
Making sure customers feel taken care of from the first call
We are looking for someone who is naturally friendly, clear, and confident on the phone
You may be a strong fit if:
You have upbeat and positive phone energy
You enjoy helping people and talking to customers
You sound friendly without sounding fake
You can stay calm when someone else is stressed
You are organized and detail-oriented
You can follow a process without sounding like a robot reading from a government form
You communicate clearly and professionally
You take pride in making a great first impression
You understand that tone matters, especially over the phone
Garage door experience is not required. Strong customer-service instincts and great phone presence matter more.

Hilton Hotels

Irving, TX 75060

FedEx Office

Irving, TX 75061

High school diploma or equivalent education
6+ months of specialized experience
Excellent verbal and written communication skills
Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position