Two or more years of work or volunteer experience in a social services setting, OR one or more years of social services experience combined with one or more years of customer service experience
Experience working in a shelter setting or with people experiencing homelessness or housing insecurity is highly preferred
Passion for and demonstrated experience working with children and families is preferred
Demonstrated creative problem solving, conflict de-escalation, conflict mediation, and crisis management skills
Demonstrated understanding of trauma-informed care
Ability to set appropriate boundaries and maintain professional demeanor in a high stress environment
Highly motivated, self-starter, resourceful, flexible, and possesses a positive attitude
Exhibits compassion and empathy; works well with parents and children from all racial, ethnic, social, economic, gender, and sexual orientation backgrounds
Ability to access and produce information on a computer and within Microsoft Suite, and to create documentation in the database system in an accurate and timely way
Strong reading, writing, speaking, and listening (communication) skills
Strong organizational and time management skills
Sensitivity to the needs of clients who are experiencing homelessness, low-income, limited English speaking, or impacted by domestic violence, substance abuse, or other barriers to employment and housing
Able to proficiently speak, read, write, and understand English
Proficiency in another language is preferred, particularly in Portuguese, Amharic, Spanish, Lingala, Oromo, French, Russian, Tigrinya, or Marshallese
Willingness to take a TB test within 30 days of hire
Travel to program sites and meetings outside the site and around the county is necessary
Ability to work in an environment where there may be animals present, including dogs