Bachelor's degree in Computer Science or technology related field, or equivalent experience.
Proven Database experience utilizing SQL/Oracle query language, including writing complex queries
Self-starter with the ability to identify gaps/needs and work to improve/resolve through necessary channels
Understanding of business impacts and emergent issues, prioritizing risk to decrease resolution time
Strives to achieve high customer service satisfaction
Ability to complete/prioritize projects autonomously and communicate proactively to ensure leadership awareness
Detail-oriented with solid communication skills
Demonstrated partnering skills with local and distributed work teams
Flexibility to adapt to changing priorities in a dynamic environment
Provide after hours on-call support for the client group in a team rotation
Ability to be flexible with work schedule, including weekends and holidays
Comfortable with facilitating/speaking with small to large groups in meeting and training environments
Demonstrated problem solving skills, as well as continuous improvement process skills
Ability to analyze business solutions to recommend efficient technical needs
Proven ability to work independently with minimal supervision
Working a variety of shifts to support deployment schedules
Troubleshooting general systems maintenance tasks (i.e., creating/adjusting user accounts, PM module maintenance, Work Order tracking module, data integrity, reporting, etc.)
Managing project tasks for the deployment of Maximo related application across mobile and desktop environments
Troubleshooting integrations with the teams around safety systems and ride control systems
Gather requirements for new location requirements at new attractions
On-site support, training, troubleshooting, implementation and development as related to the asset management system (Maximo)
Process support for the Worldwide Safety, Health, Engineering & Sourcing (WSHES) organization systems and technology
Leverage internal system tools to enhance capabilities for users and implement requirements for requested enhancements (no-code toolsets)
Guiding strategic initiatives for team analysts as Subject Matter Expert